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frequently asked questions

Approximately 3 weeks from the time we receive your Liquor Inventory List.

We recommend that you cover all of your bottles, except liqueurs.

You’ll receive your spouts during installation. You match each spout’s label to the correct bottle by bar and station. Then, you firmly press down into the bottle until it’s secure.

Each spout has a label. The spouts are labeled by brand, bar and station. We even know when spouts are removed and reinserted.

Simply rinse in warm soapy water, rinse and reinsert. Because they contain a sensor, we do not recommend putting them through a dishwasher.

BarVision spouts have a battery that lasts 3-4 years with normal use. But, don’t worry. If your spout stops working or it lost or broken, we’ll replace it at no charge.

Our spouts use Radio Frequency (RF) so they won’t interfere with your Wifi. They send a signal to an antenna that’s discretely positioned at each bar.

Yes, our spouts are stainless steel, standard free flow 4-count spouts.

Liquor spouts pour to an accuracy of 1.45 to 1.55 ounces.

We connect with over 50 top POS system and add more each month. Please check our Solutions page for a list of our top systems or give us a call, 888-777-1001.

Not hard at all! Simply contact your Customer Success Advisor, and new spouts can be added for a small monthly charge of less than $1.25 per spout.